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‘‘Successfully managing contracts and service levels’’ This course is designed to help you achieve the demanding performance requirements expected of your contracts and service level agreements. It will help you ensure that the objectives and targets set out will be met in practice, and within budget, so that promised customer benefits are delivered and service delivery improved. This course combined with The Tender Process provides tuition for IWFM Level 4 qualification unit FM4.21 To view our latest training programme please click here.

Fees & Registration All fees are shown in pounds sterling and exclude VAT which will be charged in addition as appropriate. For more information on accommodation please visit the frequently asked questions section below. Click Register in the table below to register for the associated event. Spacer